Privacy Policy

Al Miqat Travels & Tour ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect through almiqattravelsandtour.com and our phone, email, and WhatsApp channels, how we use it, and the choices you have. By using our website or services, you agree to this policy.

Information we collect

Information you provide

When you request a quote, contact us, or book a trip, you may provide your name, email address, phone number, departure city, preferred travel dates, group size, and any details you include in your message. When you proceed with a booking, we may also collect passport details, dates of birth, and payment information as required to arrange visas, flights, and hotels.

Information collected automatically

Like most websites, we and our service providers use cookies and similar technologies to collect usage data — such as pages visited, approximate location, device and browser type, and how you found us (for example, through a Google ad).

How we use your information

• To respond to your inquiry and prepare your personalized quote.
• To arrange travel services you request — visas, flights, hotels, and ground transport.
• To provide support before, during, and after your trip.
• To measure and improve our website and advertising (see "Advertising & analytics" below).
• To send service updates about your trip. We only send marketing messages with your consent, and you can opt out at any time.

Advertising & analytics

We use Google Analytics and Google Ads to understand how visitors use our site and to measure the effectiveness of our advertising. These services use cookies to report on site interactions and may show you our ads on other websites (remarketing). No form data — your name, email, or phone — is shared with these services by us.

You can opt out of personalized advertising at any time:

• Google Ads Settings
• Google Analytics opt-out browser add-on
• Network Advertising Initiative opt-out

How we share information

We never sell your personal information. We share it only as needed to serve you:

• With travel suppliers — airlines, hotels, visa processors, and ground operators in Saudi Arabia — strictly to arrange the services you book.
• With service providers who help us operate (for example, our form-delivery and analytics providers), under obligations to protect your data.
• When required by law, or to protect our rights and the safety of our customers.

Data retention & security

We keep inquiry and booking records only as long as needed to serve you and to meet legal and accounting requirements, then delete or anonymize them. We use reasonable administrative and technical safeguards to protect your information; no method of transmission over the internet is 100% secure.

Your rights & choices

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@almiqattravelsandtour.com. Residents of California and other U.S. states with privacy laws may have additional rights — including the right to know what personal information we hold and to request its deletion. We honor these requests regardless of your state.

Children's privacy

Our website is not directed at children under 13, and we do not knowingly collect personal information from them. Travel details for minors traveling with your family are collected only from a parent or guardian as part of a booking.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.

Contact us

Questions about this policy or your data? Reach us at info@almiqattravelsandtour.com or +1 (650) 476-4300.